FIG is a trading name of Fig Creative Limited. Your privacy and the security of your personal information is extremely important to us. Any information you provide about yourself will only be used in accordance with this policy and here we explain what we do to keep it secure. The data we collect is either essential for the services we provide or to enhance your experience. We will never share your data with third parties without your approval.
We use a number of methods and technologies to gather information about how you use our sites and services, including:
Cookies cannot be used to run programs or deliver viruses to your computer. You can accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies. You must, however, accept cookies to use all the functions on this website.
Storing your Preferences and Settings. If you enter your city or postal code to get local news or weather information on an IFS site, we may store that city or postal code in a cookie so that you will see the relevant local information when you return to the site. This can save you time by eliminating the need to repeatedly enter the same information every time you visit the site.
Occasionally we work with partners and suppliers to help provide our products and services, and we may share your information so they can process your order on our behalf, but only where they meet our standards on the processing of data and security. We only share information that allows them to provide their services to us or to facilitate them providing their services to you. For example, we may share your details with a printer to enable your brochure to get printed and delivered to your premises. Otherwise we will never share any information with third parties without your explicit consent.
Please be aware that our website or communication may occasionally share links to other websites where we feel it is beneficial (for example, a trade publication featuring news about FIG) however we are not responsible for the privacy practices of other sites.
We would like to tell you about our products and services that we think might help your business from time to time. Where you have consented to us doing so, we may do this via post, email, text message, phone, online, social media, or by any other electronic means.
We won’t send you marketing messages if you tell us not to but we will still need to send you occasional service-related messages. You can opt-out of our marketing communication at any time.
You have the right to access the personal information that we hold about you. We will provide this information free of charge, however we will need proof of identity and written notification to do so. If requests are manifestly unfounded or excessive, we may charge a proportionate fee and will advise you of this fee.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
If you would like to exercise these rights, please contact us.
You have the right to delete your personal information if we are not entitled to use it any more and to have your information deleted if we are keeping it too long. If you would like to exercise this right, please contact us.
We will retain a record of your personal information. This is done in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.
When using one of our websites or mobile applications, you may be able to share information through social networks like Facebook and Twitter. For example when you like, share or review our services. When doing this your personal information may be visible to the providers of those social networks and other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.
We are constantly taking security measures to protect your information, for example:
If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy or the way your personal information is processed, please contact us by one of the following means:
By email: [email protected]
By post: Office Manager, FIG, 172-174 High Street West, Glossop Derbyshire SK13 8ER
You also have the right to lodge a complaint with the UK regulator, the Information Commissioner. Go to ico.org.uk/concerns to find out more.
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