News Straight from FIG HQ

Thermal Fluid Solutions roll out global audit system online

January 2020Helen
PACT programme

Thermal Fluid Solutions (TFS) is a thermal fluid system risk assessment and management partner for many firms in the international process manufacturing industry, working with companies across a variety of sectors, including panel board and food manufacture, helping them to operate efficiently, cost-effectively and in accordance with health and safety legislation.

At the heart of this work is their unique PACT Partner Programme (Professional Accreditation & Compliance Team), designed to ensure that thermal fluid systems operate safely and effectively, minimising insurance premiums.

PACT is the world’s first comprehensive continuous thermal fluid risk assessment and management package, including advice, implementation and compliance paperwork.

As their long-standing marketing partner, FIG has been working with TFS over the past four years to develop and deliver a bespoke portal for TFS customers who had subscribed to the PACT programme.

PACT went live in January 2020 with an immediate global roll out and customers already using the system to monitor and report on site and system audits, allowing them to maintain up-to-date information on their thermal fluid system and legislative compliance.

Managing Director, Richard Franklin said, “We’re delighted that the PACT system is now live and up and running. It’s been a long time coming and FIG has really stepped up to the mark to bring it to life. The PACT portal project was incredibly agile with FIG developing a number of beta environments for us and our customers to test in a safe environment prior to a full site build.

We will be continually working together to further evolve and develop the portal in line with our customer requirements and as demand grows. The next phase of development includes a bespoke learning platform added to the PACT portal, which is very exciting…so watch this space!

To find out more about Thermal Fluid Solutions and PACT visit

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