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The benefits of an intranet for employee satisfaction

March 2019Tom

It’s no secret that clear communication is a crucial ingredient to the success of a business. But real success means looking inside as well as out.

According to a Harvard Business Review study, 71% of business leaders rank employee engagement as being highly important to the success of their business, however only 24% think that their employees are engaged.

What can you do to bring your workforce together? Motivate them and connect with them? So everyone is galvanised behind the company. Again, communication is the key.

As an integral part of the modern workplace toolkit, used effectively, the intranet can unlock a range of benefits including increasing employee satisfaction, staff morale and productivity to name a few.

In our latest intranet blog post, we explore some of the benefits of an intranet for driving employee satisfaction in the workplace. Happy employees, happy employer, happy customers – it’s a win win!

Communicating your vision

A destination is easier to reach when you are supported along the way. An intranet is a great place to communicate the business’ mission and values, sharing that one vision across the workplace and encouraging employees to engage and to join you on your journey.

Communicating your business’ future goals and aspirations reassures employees that they are a vital part of the team and the company journey, increasing engagement and employee satisfaction.

With many businesses operating across a number of locations and even continents, mixed with flexible working hours, means that employee’s time interacting with the business isn’t always centralised around core hours. Therefore, you need a communication model to work around their working lives, allowing them easy access to information where and when they need it.

Hub of information

It’s important to think of your intranet as the key communication channel for the whole business – not a bolt on.

Keeping employees up to date with what is happening across the business is vital to enhancing employee engagement. Open and honest communication encourages conversations within the team, increasing engagement and driving a one-team mentality.

A great intranet acts as a centralised communication hub, allowing employees access to a range of tools at their fingertips. From blog posts and business updates, to viewing training documents and communicating company values, the intranet is an online font of knowledge.

Think of information as power, it helps employees feel valued and knowledgeable on business information and updates.

A voice

Not only is the intranet an integral way to keep employees informed on business activity, it is also a great place to give encourage two-way communication by asking for open and honest feedback.

Designed effectively, an intranet can create that open door policy between management and employee, allowing a comfortable place to share their opinions openly, without judgement. For example, by using a survey tool you can create an online forum for feedback, showing employees how their opinions matter and how they’re an important part of the organisation. Don’t forget to update your employees on the survey results and any changes made on the back of this, reinforcing the messages of trust.


Designed for maximum engagement and interaction, the intranet can be used by managers and leaders as a platform to celebrate success. By shining a spotlight on achievements through the intranet, from going above and beyond for customers or colleagues to long-service recognition and training qualifications, staff feel that hard work is acknowledged, in turn making them feel valued, increasing morale and engagement within the business.

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